leadership
Intermediate

Decision-Making and Problem Solving

Build skills to analyze problems and make effective decisions under pressure.

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About This Module

This module provides frameworks and techniques for making sound decisions and solving complex problems. You'll learn how to analyze situations systematically, identify root causes, use data effectively, and involve others in the decision-making process. Through practical exercises and case studies, you'll develop the skills to make better decisions even in uncertain conditions.

Learning Tip

The secret to mastering this content is reading it twice. Or once very slowly while nodding thoughtfully.

Learning Outcomes

  • Apply structured approaches to complex problem solving
  • Use root cause analysis techniques to address underlying issues
  • Make data-driven decisions while acknowledging limitations
  • Facilitate effective group decision-making processes
  • Evaluate decisions and learn from outcomes to improve future choices
  • Ability to use management jargon convincingly at dinner parties

Prerequisites

  • Basic critical thinking skills
  • A sense of humor (highly recommended)
  • Coffee or tea (quantities vary by module difficulty)
Module Details

Duration

4 hours

Level

Intermediate

Chapters

4

Category

leadership

Updated

6/1/2023

Difficulty

Intermediate
You should know what ROI means (not just 'Return On Ignoring' emails).
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Certificate

Complete this module to earn a certificate of completion that you can share with your network.

Perfect for impressing colleagues or decorating your digital wall of achievements!

What You'll Learn
  • Practical skills you can apply immediately
  • Frameworks for effective decision-making
  • Strategies to enhance team performance
  • Tools to navigate complex management challenges
  • How to look thoughtful while staring at spreadsheets